Scope and acceptance
These Terms govern the relationship between [COMPANY] (the "Provider", "we") and anyone using the aieducate platform, web application and related services (the "Service").
By creating an account or using the Service you confirm that you have read and accept these Terms. If you do not agree with them, do not use the Service.
Only an adult may create an account. If you create a profile for a child, you confirm that you are their parent or guardian and that you may consent on their behalf.
What the Service does
aieducate takes a lesson — your own text, photo or file, or a topic from the library — and writes questions from it. The child answers out loud or in writing, and the coach listens, corrects, and returns to what went wrong later on.
Answers are produced by a language model. The Service is a study aid and does not replace a teacher, a textbook or a school curriculum.
Library content is illustrative. It is not approved by any ministry or school and does not guarantee coverage of a particular curriculum.
The parent account and child profiles
A family shares one login. The parent creates an account with an email and a password, and from it adds a separate profile for each child.
A child profile has no email address. If the parent chooses to, they can give the child a username and a password to sign in with; if they do not, the parent login is the only way in.
When a child signs in on their own, the device they signed in from is remembered, so they are not asked for the password every time. A second and any further device is added only with a code the parent reads from the app. The parent can remove a device, or take the sign-in away, at any time.
Materials, questions and progress belong to the profile they were made in. The parent sees each child progress from their own account.
You are responsible for keeping your password safe and for everything done through your account. Tell us at once if you suspect someone else has access.
Data about children
A child profile holds only what the parent entered — a name or nickname, an age if given, a mother tongue, and, where the parent set them, a username and password — plus what the child creates while studying: materials, answers and progress. If the child signs in on their own we also keep a list of their trusted devices, with the kind of browser, when it was last used and the address it signed in from.
The basis for processing this data is the consent of the parent, given when the profile is created. It can be withdrawn at any time by deleting the profile.
A child profile is limited in what it will discuss: the coach stays with the lesson and does not hold conversations on adult subjects. What it declines is recorded and visible to the parent.
We do not ask a child for an address, a telephone number, a photograph of a face, or anything else not needed for studying. If such information appears inside an uploaded lesson it is treated as part of that lesson and deleted with it.
The child voice
When the child presses the microphone, the app records what they say and sends the recording to a speech recognition service to be turned into text. Recording starts only when the button is pressed and lasts only while the child is speaking; the microphone does not listen at any other time.
The recognition is carried out by Groq Inc. acting as our processor. Only the audio and the language being practised are sent — no name, no email, and nothing that ties the recording to a particular child.
We do not store the audio. Only the text remains in the app, as part of the conversation, and it is deleted together with the profile.
If you would rather the child voice did not leave the device, do not use the microphone — everything in the app also works by typing.
Subscription, pricing and payment
The parent account is free. Studying is paid for per child, on a monthly subscription, at the price shown on the pricing page at the time of signing up.
The subscription renews automatically for a new period until it is cancelled. It can be cancelled at any time and takes effect at the end of the current paid period.
A change in price is announced in advance and applies from the next period. If you do not accept the new price you may cancel before it begins.
As a consumer you have a statutory right to withdraw within fourteen days. If you have begun using the Service within that period, you owe the amount for the time used.
Acceptable use
Use the Service for studying, and only in ways that break neither the law nor the rights of anyone else.
Do not upload content you have no rights to, content unsuitable for children, or other people personal data without a basis for doing so.
Do not attempt to circumvent the limits of a child profile, to overload the Service with automated requests, or to extract the model behind it.
For a serious breach we may limit or end access, after a warning, except where waiting would put a child or another user at risk.
Your materials
The materials you upload remain yours. We acquire no rights in them.
You give us a limited right to store and process them for one purpose only: to make the Service work for you — writing questions, checking answers and showing progress.
We do not use your materials or the answers of your child to train models.
Deletion and retention
A material can be deleted at any time from the application. Deleting it removes the questions written from it and the progress recorded against them.
A child profile can be deleted by the parent. Deleting it removes the materials, answers and progress of that child.
When a parent account is closed, its data is deleted within a reasonable period, except where the law requires longer retention — accounting records for payments, for instance.
Accuracy of answers
Questions and corrections are produced automatically and may contain errors, omissions or inaccuracies.
The Service is provided "as is". We do not warrant that answers are correct, complete, or suitable for any particular educational purpose.
Check what matters. The Service does not replace the judgement of a teacher or a parent, particularly when preparing for an examination or an assessment.
Availability and support
We aim to keep the Service available at all times, but we do not guarantee uninterrupted operation.
There may be planned interruptions for maintenance, and unplanned ones for reasons outside our control — including a compute or language-model provider.
Support is given by email, within a reasonable time, in Bulgarian and English.
Intellectual property
The platform, its code, its design, its characters and its illustrations are ours, or are used by us under the necessary rights.
Your right to use the Service is personal, for the needs of your family, and does not include resale, copying or making it available to third parties.
Limitation of liability
We are liable for damage caused intentionally or by gross negligence, and for damage to life and health; that liability is not limited.
Otherwise our liability for any event is limited to the amount you paid for the Service over the preceding twelve months.
We are not liable for academic results, marks or entrance examinations.
Termination
You may stop using the Service at any time by cancelling the subscription and deleting your account.
We may end or limit access for a material breach of these Terms, for non-payment, or where the law obliges us to.
Changes to these Terms
We may change these Terms. Material changes are announced in advance by email or in the application, at least thirty days before they take effect.
If you do not accept a change you may terminate before it takes effect. Continuing to use the Service after that date means you accept it.
Governing law and disputes
These Terms are governed by Bulgarian law and, as regards the protection of personal data, by the General Data Protection Regulation.
Disputes are settled by agreement, and failing that by the competent Bulgarian court.
As a consumer you may also turn to the Bulgarian Consumer Protection Commission or to the online dispute resolution platform of the European Commission.
Contact
Provider: [COMPANY], company number [REG NO], registered at [ADDRESS].
Questions about these Terms and about personal data: aieducate.eu@gmail.com.